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RSA Customer Advisory: Authentication Manager 8.7 P3 re-releasing on March 27, 2023

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  • Unable to access suport portal and download center
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qanderit
qanderit New Contributor
New Contributor
‎2022-09-20 05:02 AM
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Unable to access suport portal and download center

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Hello,

I'm new in the community. For the moment I can't access the case portal and the download center.

Every time i try to access I have the following message : You do not have the sufficient privileges....

The URL's are:
https://community.rsa.com/t5/securid-authentication-manager/tkb-p/authentication-manager-downloads
https://community.rsa.com/t5/custom/page/page-id/error?error=403&referer=choose-support-case-typeAccess Denied - RSA Community

 

Can you help me please ?

Best regards.

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MohitVerman
Administrator MohitVerman Administrator
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‎2022-09-20 05:27 AM
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Hi @qanderit,

Thanks for connecting with us. Could you please try now? It should work.

Regards,

Mohit Verman

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qanderit
qanderit New Contributor
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In response to MohitVerman
‎2022-09-20 06:05 AM
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Hi Mohit,

Thank you for your help. It's working now!

Regards,

Menno

View solution in original post

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MohitVerman
Administrator MohitVerman Administrator
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‎2022-09-20 05:27 AM
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Jump to solution

Hi @qanderit,

Thanks for connecting with us. Could you please try now? It should work.

Regards,

Mohit Verman

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qanderit
qanderit New Contributor
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In response to MohitVerman
‎2022-09-20 06:05 AM
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Hi Mohit,

Thank you for your help. It's working now!

Regards,

Menno

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