Unable to Open a case - Access Denied

[jack_rizk]

I am unable to open a case on cases portal, Access denied problem

[MohitVerman · Accepted solution]

Hi @jack_rizk,

Please try now. You should be able to open the support case.

Thanks

Mohit Verman

[LUISMOYA]

Hi, 

I can't create a new case. Access Denied.

Please help me.

Thanks

[shoeb3701]

hi,

i cant create a new case access denied.

need your support.

regards

[SINFA_IFCS]

Hi,

I can't create a new case.

Access not permitted. The page you are trying to access is temporarily unavailable. We apologize for the inconvenience.

what we could we do to create a new case

Could you help me , please?

[Jurgens]

Hi i am having the same issue. i use to log in and download but now i am not able to. can you assist in fixing this issue. 

thanks 

[DCC_HandS]

Hello,

I'm having the same access denied issue and to be able to download anything as well.

Thanks,

Paul

[MohitVerman · Accepted solution]

Hi @DCC_HandS,

Thanks for connecting with us. Could you please try to create the case now?

Regards,

Mohit Verman 

[DCC_HandS]

Hello,
Yes that works now, thank you.
Thanks,
Paul

[TIMDEERINCK · Accepted solution]

Mohit,

I am unable to Open a Case as well.   Can you help?

I have a critical environment issue now.

~Tim