2022-11-08
03:37 AM
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Unable to Open a case - Access Denied
I am unable to open a case on case portal, Access denied problem
Many thanks in advance
1 Reply
2022-11-09
02:18 PM
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Hi @jensstegner
I granted you case portal access but you still may have other issues preventing you from creating a case.
Please follow the steps here to contact Customer Support or navigate to https://community.rsa.com/contact and fill out that form, and they will get back to you shortly.
Thanks
