Clicking on the Pie charts has no action
I have noticed that just few days ago I was able to click on the pie chart slice and get into Investigation mode. It is not the case anymore. I see the "finger" cursor but clicking on the sector of the pie chart has no effect.
Do you have any clue?
- Community Thread
- Forum Thread
- pie chart
- RSA NetWitness
- RSA NetWitness Platform
Please forgive the obvious question, but I'm going to ask... have you cleared your cache or tried a different browser? Nothing should have changed in a couple of days. Everything is working as it should in my 10.6.3 environment and was working in 10.6.2 before that.
Are you on a machine with a touch screen? There seems to be a problem with Chrome and Firefox that if the computer has a touchscreen you can't drill into the dashlets with the mouse. Strangely it works in Edge, but then I think I remember seeing some other issues. On my setup if I access the same NW VM, but with the web browswer running on my home PC (with non-touch monitors) it works fine. Another work around is is you can actually touch the screen and the dashlet will work. It is a strange issue and googling around I found some Chrome threads where other websites had similar issues.
Travis, thanks for taking time to reply. I have cleared the Firefox cache but it did not help. Switching to IE11 has solved the problem. I may need to restart Firefox.