Updates to not appear to be available in the UI for 184.108.40.206 and the following error message appears in the license-server.log file located at /var/log/netwitness/license-server/.
LICENSE|Error occurred while force syncing FNE with Flexera remote server: Error occurred while requesting FNE force sync com.rsa.asoc.license.entitlement.EntitlementException: Error occurred while requesting FNE force sync
Perform the following steps to help address this issue.
SSH into the Admin server.
Stop the FNO server with the following command.
# systemctl stop flexnetls-RSALM
Move the following files to a backup location, such as /root.