There are several options that provide you with help as you need it for installing and using NetWitness Platform:
- See the documentation for all aspects of NetWitness Platform here: https://community.rsa.com/community/products/netwitness/documentation
- Use the Search and Ask it fields in RSA Link to find specific information here: https://community.rsa.com/welcome
- See the RSA NetWitness Platform Knowledge Base: https://community.rsa.com/community/products/netwitness/knowledge-base
- See Troubleshooting the RSA NetWitness Platform: https://community.rsa.com/community/products/netwitness/documentation/troubleshooting
- See also RSA NetWitness Platform Blog Posts.
- If you need further assistance, contact RSA Support.
Contact RSA Support
If you contact RSA Support, you should be at your computer. Be prepared to provide the following information:
- The version number of the RSA NetWitness Platform product or application you are using.
- The type of hardware you are using.
Use the following contact information if you have any questions or need assistance.
In the main menu, click My Cases.
|International Contacts (How to Contact RSA Support)||https://community.rsa.com/docs/DOC-1294|