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HeraldMendonca
Beginner
Beginner

RSA Access Manager WiFi login and switching to mobile network

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Question: RSA Access Manager WiFi login and switching to mobile network.

User login to Access Manager successfully using wi-fi on a mobile phone, subsequently switches to mobile network. This results in RSA Axm to throw the login page. Any solution for this not to make the user login again?

 

Thanks

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IanStaines
Moderator Moderator
Moderator

Depending on your configuration and features this security feature may be the desired response.  If the users session is changing that may require the user to be reevaluated for security.  The new logon may not meet the requirements automatically. 

 

There are so many settings that might affect this it is difficult for me to guess which one is responsible.  Disabling this check certainly would decrease security.   Likely the users IP address is changing and you would need to disable the IP check. 

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IanStaines
Moderator Moderator
Moderator

Depending on your configuration and features this security feature may be the desired response.  If the users session is changing that may require the user to be reevaluated for security.  The new logon may not meet the requirements automatically. 

 

There are so many settings that might affect this it is difficult for me to guess which one is responsible.  Disabling this check certainly would decrease security.   Likely the users IP address is changing and you would need to disable the IP check.