Article Number
000029619
Applies To
RSA Product Set: ClearTrust
RSA Product/Service Type: Access Manager
RSA Version/Condition: 6.2
Platform: Windows
Platform (Other): null
O/S Version: 2008 Server R2 x64
Product Name: RSA-0010020
Product Description: Access Manager
Issue
The following errors show up in the aserver.log file when the servers are set for cleartrust.net.ssl.use=clear
sequence_number=36,2015-02-06 10:42:08:997 CST,messageID=1031,client_ip_address=192.168.1.10,client_port=58480,result_code=0,result_action=User Token Failed,result_reason=Token error
The following message shows in the aserver.out file in DEBUG mode
EXCEPTION_TYPE=SecurityException, EXCEPTION_MESSAGE=At least anon SSL connection is needed for the function: createToken
Resolution
If using CLEAR mode for the servers you must ensure that the cleartrust.runtime_api.security is also set to CLEAR mode. This allows the creation of tokens in CLEAR mode.