Article Number
000013568
Applies To
ClearTrust Web Agent IIS V4.8 Agent
Win 2003 Server
Microsoft Internet Information Services (IIS) 6.0
Issue
ClearTrust logon pages are not served.
404 "Page cannot be found" error when accessing ct_logon.asp page
Cause
The ASP pages used for logon cannot be served.
Resolution
Check to ensure that the ASP engine is enabled. In the MMC snapin for IIS select "Web Service Extensions" and right click on "Active Server Extensions" and select allow.
Full details for the correct installation of the RSA Access Manager Agent 4.8 for Microsoft IIS 6.0 can be found in its accompanying documentation, also available on the links below.
Release notes
https://knowledge.rsasecurity.com/docs/rsa_cleartrust/agent/48/docs/Release_Notes/relnote.html
Agent Installation and Configuration Guide
https://knowledge.rsasecurity.com/docs/rsa_cleartrust/agent/48/docs/WebServersInstallConfig.htm
Agent WAX API Guide
https://knowledge.rsasecurity.com/docs/rsa_cleartrust/agent/48/docs/WebServersWAXAPI.htm
Note the download page for this agent can be found at https://knowledge.rsasecurity.com/scolcms/set.aspx?id=154
