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RSA® Access Manager Knowledge Base

Find answers to your questions and identify resolutions for known issues with knowledge base articles written by RSA Access Manager experts.

Minimizing impact of changing the RSA Access Manager key server parameter cleartrust.keyserver.token_lifetime in a live environment with multiple key servers

Article Number

000024737

Applies To

RSA Product Set:  Access Manager
RSA Version/Condition:  5.5

Issue

Changing the key server parameter cleartrust.keyserver.token_lifetime in a live environment with multiple key servers has the potential to disrupt currently authenticated users. How can this be done with minimal impact on user's web session experience?

Resolution

During the configuration update process, ensure that all RSA ClearTrust Web Agents have their cleartrust.agent.idle_timeout set to match the lowest value of cleartrust.keyserver.token_lifetime in the keyserver.conf file.
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Version history
Last update:
‎2020-12-12 07:53 PM
Updated by:
Administrator Administrator

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