The Case Portal is currently experiencing a partial outage.
When you edit an administrative role, you can make changes to the name and scope of the role, and add and remove permissions from the role.
You can only modify roles, including your own role, that fall within your administrative scope.
When you modify a role, all administrators with that role are affected by the change.
You cannot edit the Super Admin role.
In the Security Console, click Administration > Administrative Roles > Manage Existing.
Click the administrative role that you want to edit.
From the context menu, click Edit.
Use the tabs to make any necessary changes to the scope, core permissions, and so on.
Click the Control/Summary tab to review the administrative role Summary and ensure the administrative role grants all of the intended permissions.
You can click Save And Finish at any time to save your edits and leave the editing page.
View Administrative Roles
Assign an Administrative Role
Duplicate an Administrative Role
Administrative Role Settings