User authentication settings allow you to create exceptions to authentication policies for individual users and troubleshoot user authentication issues.
Before you begin
You must have a restricted or unrestricted agent. If you plan to configure a logon alias, the user must belong to a user group that has access to a restricted agent or has been enabled on an unrestricted agent.
In the Security Console, go to the Home page.
Use Quick Search to find the user.
Select the user whose authentication settings you want to manage.
Under User Profile, click Authentication Settings.