Use the Security Console to clear a user’s on-demand tokencode PIN and assign a temporary PIN.
In the Security Console, click Identity > Users > Manage Existing.
Use the search fields to find the user for whom you want to set an initial on-demand tokencode PIN.
Click the user.
Click SecurID Tokens.
Select Clear existing PIN and set a temporary PIN for the user.
Enter a temporary PIN.
Securely communicate the temporary PIN to the user.
PINs for On-Demand Authentication