Provisioning uses workflows to automate token deployment. A workflow defines the number of steps or work tasks required for each type of user provisioning request. The users and administrators who perform tasks in a workflow are called workflow participants.
The following table lists the types of workflow participants and the tasks they can perform.
From the Self-Service Console, the user initiates a request that starts a workflow. The types of user requests are:
New or additional SecurID tokens
Replace hardware and software tokens that are about to expire
Replace broken or permanently lost tokens
On-demand tokencode service
Additional user group membership
From the Security Console, the Request Approver:
Views all requests.
Approves, rejects, cancels, or defers action on requests.
Comments on requests, if necessary.
Changes the token type, if necessary.
From the Security Console, the distributor:
Views user requests that require distribution.
Determines how to assign and deliver tokens to users.