DLP prevent Netshare file
i have weird behavior , i try to take copy for several files and paste it in shared folder , half of files are transferred with zero size , i try to stop DLP agent , files transferred successfully.
what is the reason , although there are not any policy to block net share files
need urgent support please.
Hi Doaa Fathy,
Unfortunately there are a things we need to consider before we can identify what causes the Zero kb file transfer to a Network share. It much better if we have a support case raise for this issue so we can investigate and provide an answer to your question. I can help you create a case for this. Just provide me the Account Name, contact person and email address and I will raise the support case for you.
Hi. What version of RSA DLP are you running? I have the same issue, to which RSA has provided a workaround, and I want to see if upgrading to SP3 would negate the need for this workaround.
Hi Ricky ,
I m sorry , I could not open ticket with RSA because my contract with RSA support has Expired
if you upgrade and issue solved , kindly inform me
version 9.6 ,SP2