Change the time zone for EE
Hi guys.:!! I run EE4.0.3 and work´s fine.
But the MessageTime column from any Event Trace consult show me -2 hours time from my local time.
Local time 14:07
MessageTime 2011-07-18 12:05:59.0
See the attached picture from Windows.
it´s possible change the time zone from EE..??
thank you in advance
Time zones are tricky - this is one where I'd encourage you to call support and come back to us with whatever solution you end up with. However, I think knowing the following will help support diagnose the issue:
1. Do the same events show the same message time when viewed in Event Viewer?
2. What is the time zone that you are currently using? I understand that Argentina has adjusted its time zones a bit in the past few years, so that could also be part of the issue.
We use GMT-3 on all RSA appliance and the same GMT -3 on mi desktop PC running EE.
If I Analysis-->Messages View windows of the RSA web console I can set the Time zone to see the events., but in EE I can´t.
Now the difference are 2 hours...See the attached print screen ...I use real time logs in both
In Argentina we use GMT -3 all the time. Some years has change the official hour but is not the case.
I believe that this is a java issue. You should open up a ticket with support. There is a file called tzmappings that is generated by an application. It maps Windows to Java timezones. The timezone for Argentina is missing, so I suspect that it is using some other timezone in South America. You should call into support so that they can either give you a workaround and so they can make sure it gets fixed if it is a bug.
Finally I have the EE working on date and time correct.
People´s support tell me how to change on EventExplorer.ini file of WinXP´s PC and add a Java timezone parameter.
The solution is:
FInd EventExplorer.ini file on EE PC.
Edit this file and add:
Where XXX/XXX/XXX is the Java timezone name.
In my case:
Was not easy because isn´t clear the Java timezone name´s on Internet documentation.
I find hte right names on: