Custom Device using ESI

[RSAAdmin]

I tried creating a custom device with ESI Tool. 1) Created Header & Message 2) Got All events to parse correctly. 3) Even created ESI Report and was good. But when i injected those events into envision, i just got that device discovered as "Unknown". Please advice

[RSAAdmin]

When you have finished with the ESI tool you must select "Create Event Source Package" from the "File" Menu. This will create a ZIP file which you must extract to the "etc/devices" directory.

Once this has been done, run the "UpdateESType.vbs" and restart the Services.

This time when enVision discovers the device, it should appear as the name you gave the Event Source Package. Or if it's already discovered by enVision just change it manually under "Manage Monitored Devices"

[RSAAdmin]

Thank You for your response. But i did the same thing. But result "Unknown". I am getting the device type as "999". I believe this is causing the problem. Any Thoughts on this??? Thanks Premnath

[RSAAdmin]

So under the directory "etc/devices" you have a folder with your "DeviceName". Within this folder should be four files:

- DeviceName.ini
- DeviceNameclient.txt
- DeviceNamemsg.xml
- DeviceNamevendor.txt

Can you confirm this?

[RSAAdmin]

Yes, i do have 4 files listed below. In the DeviceName.ini, there is a field named DeviceType. This DeviceType is shown as 999. Thanks Premnath

[RSAAdmin]

Sorry, just to understand better. You want your device to show up under Manage Monitored Devices as "999"?

[RSAAdmin]

No, Consider i have created 2 new device. Device1 and Device2. When i created Device1 and event source package using ESI and the followed the process which you told the i got the Devicetype as "999" When i created Device2 and event source package using ESI and the followed the process which you told the i got the Devicetype as "999" I believe this is causing the issue.

[RSAAdmin]

Can you post the .ZIP file created from ESI?

[RSAAdmin]

i believe i cannot posted that here. Let me check with my manager regarding this and update you. Thanks a lot for your help.

[RSAAdmin]

I have just sent you a private message