2011-11-11
12:17 PM
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enVision 4.0 SP4 P3
I was wondering if anyone started experiencing any strange behavior with the GUI, after installing P3. We installed the patch on 9/1 and are just starting to see several strange issue in the enVision GUI. These issues just started to creep up over the last week on all our GUIs. Have you encountered any of these issues with the product at all? - Windows Device Service Add Device screen doesn't come up; - Can't run adhoc reports - error that start time is outside available date range; Looking at the custom time the default date is Dec 31, 1969 (very, very, strange); - Scheduled reports are returning empty results; - Analysis tab->Message View screen doesn't paint after Java logo; - Analysis tab->Create New Query lower half of screen doesn't paint;
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2011-11-14
09:31 AM
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I think you really need to open up a support ticket. It might be related to NICP authentication issues, but can't be sure. I don't think that something like this has been reported, but contacting support can confirm.
Paul
