Event Source update dec 2010 install crashed appliance

[RSAAdmin]

I was installing the latest esu

eventSourceUpdate-20101206-104928.exe

and while the install was running, the appliance crashed and rebooted.

I'm running 4.0sp3 and I had checked all the updates to be applied.

The last line in autoupdatelog.log says:

INFO  22 <date time was here>,264 %NIC-6-701014: AutomaticUpdate, XmlMigrator, -, file, 20101206-104928/tippingpoint_20101129-121135, Detail: 1: date_time: <date time>, package_id: 20101206-104928, patch_id: tippingpoint_20101129-121135, EventSource: tippingpoint, Migrating custom changes "e:\nic\backup\20101206-104928\tippingpoint_20101129-121135\etc\devices\tippingpoint\tippingpointmsg.xml" to "e:\nic\4000\PHL-EAO-SIM-ES\etc\devices\tippingpoint\tippingpointmsg.xml".

There is an event log entry which says, "The previous system shutdown at ... was unexpected."

[RSAAdmin]

After testing the impact of the crash, it was determined that the "help" in the application gui was not functioning. Everything else I tested was still working.

I re-ran the update, it only found one update that was not already applied.

It ran OK on this second attempt.  And, the "help" in the application is now working just fine.

So, there is no problems we know of at this time.