How to Add Authentication Server
I've got enVision 4.0 SP4 in LS configuration. I'd like to add an Authentication Server which is running on Windows 2008 R2 for GUI Users authentication . I've got port 389 opened from AS1 to this server. I don't want to use LDAP over TLS/SSL. Problem is that it don't want to add this this authentication server. I've put Fully qualified hostname and select log in atribut as User logon name on port 389. Below is listening from GUI:
Problems adding/modifying Authentication Server definition. Could not connect to the Authentication Server.
Is there any way how to troubleshoot it?
From the application server to the 2008 server can you telnet on port 389 to make sure that the port is in fact opened? Are you actually going through a firewall? If so, is the rule bidirectional? do you see anything in the 2008 server event logs that shows the connection, because the Windows Firewall may also be blocking or dropping the connection?
Adding bidirectional policy allowed me to add my authentication servers(AD servers) in RSA but authentication is not happening for the users. if I change their authentication mode from envision to Active Directory.
suspecting some issue with application.
already changed the authentication when I try to login i recieve the following error "Internet Explorer cannot display the webpage" . I was not able to integrate as RSA envision was having its own internal DNS server IP address so I had to manually add the AD server entries in host file.
post that I was able to add the servers, but authentication is not happening, I have also tried by changing the firewall policy to ANY for source and destination protocols.
Its not recommended to install and use Wireshark otherwise I would have also done that.
Support is also not rendering any help. This is the worst part.
Hi just to update on my previous post I have detected a login bug in RSA envision.when I logto rsa envsion using my credentials for which authentication server has been pointed to my AD server. I recieve an error page. but on the same page if I delete the director.jsp entry and hit enter. I am greeted with the Dashboard page.