NICSFTP agent The process cannot access the file because it is being used by another process
enVISION 4.1 patch 5. IIS 6.0, Windows 2003, latest version of sftp agent. We get error from SFTP agent. Can't access to log file. I'm sure that user which is SFTP service running has access to log files. How to resolve problem? thanks Mon Jun 18 15:33:24 @192.168.1.1 <2> %NIC-2-251003: SFtp Agent, SFtp Agent, -, -, -, -, Detail: 3600: File not found: E:\IIS_LOGS\FTP\MSFTPSVC1\MSFTPSVC939338 274\ex12061815.log Error: 32 Msg: The process cannot access the file because it is being used by another proc ess. Mon Jun 18 15:33:24 @192.168.1.1 <3> %NIC-3-251004: SFtp Agent, SFtp Agent, -, -, -, -, Detail: 3600: Error (2) getting size of file: E:\IIS_LOGS\FTP\MSFTPSVC 1\MSFTPSVC939338274\ex12061815.log
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No - i haven't. And problem can't be resolved by RSA - cause RSA told me that there is a problem with Microsoft IIS which lock files not with enVISION appliance. According to documentation there is no any word that enVISION support Microsoft FTP IIS logs. Only WEB IIS Logs, so there is no any chance to fix this.
i think there is wrong information. Actually i integrated with my IIS server using ftp agent smothly under Windows 2k3 but when integrating with my Microsoft DHCp server on windows 2k8 i got this error with same user with same permissons. I don't know why!!!!!!!!!!!!!!!!!!!
I did some test and I figure out that IIS make lock only for FTP LOGS. Web logs are transfered without any problems. I haven't test DHCP logs yet, so I can't help You ;-/ But yes, you have right that RSA should fix this , cause I can read FTP Logs files using Notepad.exe and there is no problem with that, so why nicsftpagent can't ?...
I opened case with RSA support and they feedback me with the following response. We have seen some issues previously where on 2008 platforms the nicsftp agent could not access the C:\Windows\system32\ folder. I want to let you know my friend after changing the destination folder of my logs and changing the path in sftpagent.conf file. i can't see the error no more and the problem is solved properly. Please try this solution.