Regarding SMTP Action
I have configured SMTP output action for the alert.
I have opened port no. 25 on firewall from RSA envision A-SRV and exchange server.
Now whenever this alert get generated; SMTP mail is not coming to my email ID,which I have configured in the output action for the alert.
How to reslove the issue? Is there is any Command is the Envision which shows the mail has been shot from rsa envision or not?
ry the following to see if the debug output will give you a clue
When trying to troubleshoot output actions we need a way to actually see , debug the smtp output action
You create mailerDebug.txt file under %_ENVISION%\logs
Every time the SMTP output action sends it will write to this log file.