Thank you for replying to my post! I have been working with RSA support for a rather long time and stll have not successfully imported logs from Siteminder to EnVsion. I can get the logs to EnVision but the logs are still read in as unknowns. RSA support won't help because this is an unsupported device.
I have been dropping the files in the /etc/devices/siteminder folder on the LC, DB and App servers? Is that correct? If that is, I suspect something is incorrect in my Universal File Reader Definitions. What do you recommend?
Thank you again,