2008-11-11
11:03 AM
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Unknown Devices with No IP or Name.
Background:
LS Appliances: EnVision 3.7
A-srv, D Srv, and NAS in a datacenter
2 RC's in remote client site.
Monitored devices: Windows, Unix, and Symanec AV servers.
Issue:
I have 2 devices I see under Managed Monitored Devices that are blank for IP or Name.
Device Type is "Unknown" Site/Node lists the remote collector (there is one of these un-named devices per RC)
Any suggestions to view log data or figure out what these are?
LS Appliances: EnVision 3.7
A-srv, D Srv, and NAS in a datacenter
2 RC's in remote client site.
Monitored devices: Windows, Unix, and Symanec AV servers.
Issue:
I have 2 devices I see under Managed Monitored Devices that are blank for IP or Name.
Device Type is "Unknown" Site/Node lists the remote collector (there is one of these un-named devices per RC)
Any suggestions to view log data or figure out what these are?
- Tags:
- Community Thread
- Discussion
- enVision
- events
- Forum Thread
- lsdata
- RSA enVision
- unknown_devices
- unknown_events
3 Replies
2008-11-11
12:19 PM
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Hi auy!
Usually I would do a search on the raw events, but since you do not have a device name or IP address available to match on it is a bit trickier.
Identifying unknown messages or events - How to find or export unknown event ID''s into a file.
From a command prompt in the %_ENVISION%\bin folder, run either
- For undefined messages in a device that is properly discovered…
Lsdata –events syslog –time <start time> <end time> -devices <device ip/type>(undefined) > filename - For a device that discovers as unknown…
Lsdata –events syslog –time <start time> <end time> -devices <device ip> > filename
Examples:
For a single device…
Lsdata –events syslog –time start end -devices 10.10.20.1(undefined) > c:\temp\10_10_20_1.txt
Lsdata –events syslog –time 20040423120000 20040423130000 end -devices 10.10.20.1(undefined) > c:\temp\10_10_20_1.txt
For all devices of a specific type…
Lsdata –events syslog –time start end -devices ciscopix(undefined) > c:\temp\ciscopix.txt
Lsdata –events syslog –time 20040423120000 20040423130000 end -devices ciscopix(undefined) > c:\temp\ciscopix.txt
For an “unknown” device…
Lsdata –events syslog –time start end -devices 10.10.20.5 > c:\temp\unknown.txt
To get a listing of message ID’s in the indexes and see if there are any undefined messages, you can use this command…
Lsdata –i –time start end -devices 10.10.20.1 > c:\temp\index.txt
Lsdata –i –time start end -devices ciscopix > c:\temp\index.txt
To dump to csv file use this…
Lsdata –d 2 -time start end –devices ciscopix > output.cs
Kind Regards,
dm
[Please remember Kudos are a great way to say "Thanks" if it helps!]
2008-11-11
12:53 PM
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Thanks, though the command doesnt seem to work without a device name or IP.
2008-11-11
01:34 PM
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You can specify all devices by using a *
Please see the attached doc for all associated syntax.
Cheers!
dm
[Please remember Kudos are a great way to say "Thanks" if it helps!]
