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  • Unknown Devices with No IP or Name.
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RSAAdmin
RSAAdmin Beginner
Beginner
‎2008-11-11 11:03 AM
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Unknown Devices with No IP or Name.

Background:
LS Appliances: EnVision 3.7
A-srv, D Srv, and NAS in a datacenter
2 RC's in remote client site.

Monitored devices: Windows, Unix, and Symanec AV servers.

Issue:
I have 2 devices I see under Managed Monitored Devices that are blank for IP or Name.
Device Type is "Unknown" Site/Node lists the remote collector (there is one of these un-named devices per RC)

Any suggestions to view log data or figure out what these are?
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RSAAdmin
RSAAdmin Beginner
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‎2008-11-11 12:19 PM
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Hi auy!

 

Usually I would do a search on the raw events, but since you do not have a device name or IP address available to match on it is a bit trickier.

 

Identifying unknown messages or events -  How to find or export unknown event ID''s into a file.

 

From a command prompt in the %_ENVISION%\bin folder, run either

  1. For undefined messages in a device that is properly discovered…
    Lsdata –events syslog –time <start time> <end time> -devices <device ip/type>(undefined) > filename
  2. For a device that discovers as unknown…
    Lsdata –events syslog –time <start time> <end time> -devices <device ip> > filename
For the <start time> <end time> parameters, you can use just the words “start” and “end”, which covers the entire range of data, or you can specify a time in yyyymmddhhmmss format…. 20040423120000


Examples:

For a single device…

Lsdata –events syslog –time start end -devices 10.10.20.1(undefined) > c:\temp\10_10_20_1.txt
Lsdata –events syslog –time 20040423120000 20040423130000 end -devices 10.10.20.1(undefined) > c:\temp\10_10_20_1.txt


For all devices of a specific type…

Lsdata –events syslog –time start end -devices ciscopix(undefined) > c:\temp\ciscopix.txt
Lsdata –events syslog –time 20040423120000 20040423130000 end -devices ciscopix(undefined) > c:\temp\ciscopix.txt


For an “unknown” device…

Lsdata –events syslog –time start end -devices 10.10.20.5 > c:\temp\unknown.txt


To get a listing of message ID’s in the indexes and see if there are any undefined messages, you can use this command…

Lsdata –i –time start end -devices 10.10.20.1 > c:\temp\index.txt
Lsdata –i –time start end -devices ciscopix > c:\temp\index.txt

To dump to csv file use this…

Lsdata –d 2 -time start end –devices ciscopix > output.cs

 

 

Kind Regards,

 

dm

 

[Please remember Kudos are a great way to say "Thanks" if it helps!]

 

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RSAAdmin
RSAAdmin Beginner
Beginner
In response to RSAAdmin
‎2008-11-11 12:53 PM
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Thanks, though the command doesnt seem to work without a device name or IP.
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RSAAdmin
RSAAdmin Beginner
Beginner
In response to RSAAdmin
‎2008-11-11 01:34 PM
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You can specify all devices by using a *

 

Please see the attached doc for all associated syntax.

 

Cheers!

 

dm

 

[Please remember Kudos are a great way to say "Thanks" if it helps!]

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