AFX Fulfillment - How to pass WF variable?

[EceYILDIRIM]

Hello,

We are trying to send requestID information via AFX connector to the target system which handles provisioning.

In order to do so, we were advised;

1- To create a workflow variable in fulfillment WF, as shown in the picture below

2- Then, use this wf variable in connector configuration as show below

However, DB level we see the value as static text, the value of workflow variable is not reflected.

Anyone has any idea?

[DurgaRevanthTir]

Hi

Just give the Request id variable directly it works

Here you can create a WF with provisioning command node in a WF instead of using default AFX WF there we can pass the WF variable in the provisioning command node wich will help you to pass WF Variable directly.

Hope it helps

[EdwinMullie]

try to add '' around the ${access_request_requestID} like:

select '${access_request_requestID}' as AFXCUSTOM_CUSTOM_REQUESTID from dual

[EceYILDIRIM]

Hi Edwin,

We tried that as well, the result is the same

[EceYILDIRIM]

Hi Durga Revanth Tiruvakkad​,

We tried as below. But it did not work either..

[EdwinMullie]

The request ID that you try to pass is the internal Via L&G ID, it is not the ID the user see when they view the requests. For that you need to request name: ${access_request_name}

try to pass that to AFX, i've done this for an other customer and it should work

regards

Edwin

[DurgaRevanthTir]

Hi ,

First Test in an email whether it reads the value of request id and get the run variable and try to place that variable in AFX

e.g: {Jobuserdata_AFXcustom_custom_requestid}.

Just give a try hope it work this is the best trouble shooting method

[EceYILDIRIM]

Hi Edwin,

Internal VIA ID is fine to pass. But the problem I have described is not related to the parameter we are trying to pass, I guess. Btw, I tried as below. But the result is the same

[EceYILDIRIM]

I can see the variable values in email.

[DurgaRevanthTir]

Then see which is the exact variable holds the value in runtime by edit WF for the triggered changerequest click on properties there yoiu will find the variable name and the value use that variable that is work for sure .

Thanks