Distinguish name not being updated but collected successfully
Version: 7.1 P3
RSA Supplied Oracle: 12.1c
My environment collects DistinguishName as part of Identity (user) and Account (Active Directory).
I see that new accounts are not showing the Active Directory information, DistinguishName, email, etc. in the UI.
I reviewed the collection information and see that all the information is collected correctly and not rejected.
My theory is that the Enterprise_Master_Users (or something) is not being updated after the collection.
This is not a timing issue, as multiple collections are run.
Workaround: If I move the account to another OU, and run Identity and Account collections, all the information is shown in the UI. If I move it back, and run the collections, it updates with the new OU.
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