[Duplicate Error] The unification process don't do its job

[MohammedSouadji]

Hi All,

I had a lot of unification duplicate error:

[ORA-00001][ORA-30926] Identity Data Unification Error‌, [Unification][Error ORA-30926] Unification issue:"Resolve User Type References Failed"‌, duplicata‌

After a long investigation and your help, i detect that unification don't do its job, i explain my case:

I have 3 collector:

The first and the second collector collect identities, i have 36 duplicate identities, for that i create a join rule and i set the first collector as an authoritative source.

And the third collector collect just a dn for all my identities, so i have a duplicate userid for all my identities, then i create two join rules between the the two identities collectors and the dn collector.

When i run each collector alone:

First collector+unification, second collector+unification, third collector+unification that works

But when i run the third collectors in the same time then i run the unification process, i had duplicate error:

First collector+ second collector+ third collector then unification that not works

Have you any idea how can i resolve that cause for this moment i run each collector alone to by pass this error?

Best regards.

[MHelmy]

Could post a screen shot of the Unification "Participating Collectors" tab, as well as the specific error you get when running all 3 collectors with unification.

Also as a recommendation, if your collector "Workday IDC" is already the collector with the first Attribute Processing Order, then I do not think you need to specify all these "Authoritative Source" attributes to "Workday IDC".

[MohammedSouadji]

Hii Mostafa Helmy‌, Thank you for your answer,

screen shot of the Unification "Participating Collectors" tab:

I specify workday on all attributes cause i had an error when i collected the identities with the "ad idc" collector [Unification] Collect identities from two collectors without duplicata‌

Best Regards

[MHelmy]

I see you have a third collector as well (Identities for testing collector) that is not part of any joins. If you are not using that, try disabling the collector and running the collectors + unification from Collectors > Identity Collectors > Collect All.

Also I would recommend creating a support ticket since this is too hard to troubleshoot and verify the behaviour over the community posts.