How to enable the Approve/Reject option in the User Changes page

[HemanthKumar]

Hi,

How to enable the Approve/Reject option in the User Changes page.

In the below screen shot, user has requested 3 entitlement and the same appeared in Line Manager approval page.

What if Line Manager wants to reject 1 entitlement out of 3.

Regards,

Hemanth

[DianeMccoy]

Hi,

This looks like a bug to me. What version and patch level? I just tried on 7.0 P05 and when I get to that page, there is a 'reject' button next to each item so I can reject some and approve the rest.

Would it be possible for you to preface each question with version, patch level, and platform (h/s appliance, weblogic, websphere)? 

Thank you,

Diane

[HemanthKumar]

Hi Diane McCoy‌,

Please find the below details and let me know if this is a bug

Version: 7.0.0

Patch: P3

Applicance: Wildfly 

Regards,

Hemanth

[DianeMccoy]

Hi Hemanth,

Please open a support case on this. You can mention my comment in the case.

Regards, Diane

[BorisLekumovich · Accepted solution]

See if this post helps - https://community.rsa.com/message/871517 

[HemanthKumar]

Thanks Jx85RkFPrfidmGCUr1OdGyI1PyxrS150Nak3qwVInL0=‌

Regards,

Hemanth