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  • How to set up a completion email?
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PchelintsevaOlg
PchelintsevaOlg Beginner
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‎2019-10-09 04:31 AM
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How to set up a completion email?

Hi all,

 

Could someone hlp how to add completion email and workflow (WF) is suatable for that.

I added to the default WF before node "STOP" an Email node but I didn't receive an email about request which was completed to my email.

 

Thank you in advance!

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KristianNordman
KristianNordman Beginner
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‎2019-10-15 02:03 AM
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Hi!

 

Under Admin -> Email and then the tab Log you should see your email and a status on whether or not it has been sent. If you can see your email in there but have not received it, check your email server settings. If it is not in there, there is something with the email-node not working and you should start looking in logs, $WILDFLY_HOME/standalone/log/WorkPoint.log deals with workflows and aveksaServer.log deals with overall server information.

 

Both could have clues on why email is not working.

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ZoltanIzsak1
ZoltanIzsak1 Beginner
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‎2019-10-15 02:48 AM
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Can you check the email body? I have a vague memory that without email body the email was not sent out.

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PchelintsevaOlg
PchelintsevaOlg Beginner
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In response to ZoltanIzsak1
‎2019-10-15 07:46 AM
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The completion email is already set up. Thanks. The error was in WF, this node wasn't added in default approval WF.

But who knows how to separate the details about the request, like user requests several entitlements in different applications. Now in results email I have only the granted rights. When I searched for adding variable "application" it is absent.

 

from completion email:

Details:

  • Changes as described in form Manage All User Access (Add)
  • Grant entitlement X access to user __Y__
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