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RSA® Identity Governance & Lifecycle Recipes
RSA Identity Governance & LIfecycle recipes is a collection of items, to help you get the most out of your product deployment. For example, a useful report with the SQL to implement or a way to achieve some advanced rule processing.
Thischart/report/dashboard is supplied "as is" - any modification of thisitemis done at your own risk.
If you have issues applying thischart/report/dashboard, please comment below for help,DO NOT contact the RSA Support team.
If you would like more assistance with this chart/report/dashboard or for help in creating otherchart/report/dashboards, then RSA Professional Services (RSA PS) is available to help.
Please contact your RSA Account Manager or local RSA Sales Rep or reply below for further assistance.
Do not forget to set "User Constraints" on your dashboards - otherwise everyone will be able to see them.
For this dashboard to work, there are 2 key values you need to establish first.
The "average" time (in hours) that a normal request would take, thats now being processed by AFX.
For example, you could assume that the average time per request is around 15 minutes to complete manually end to end.
So each time AFX process any request, on average, this would save around 0.25 hours of effort.
NOTE: the value needs to relative to "hours" (so 15min = 0.25 hours or 10min = 0.16 hours
The "average" cost (in whatever currency you choose) thbat a normal request would take, thats now being processed b AFX.
For example, you could assume that the average cost per request is around $5. This could be eastblished by looking at the cost/hour you pay someone who is compelting these kinds of manual processes.
So if that rate is $20/hour and they complete 4 reuqests per hours, then you can assume its around $5 per request in cost (on average)
NOTE: The value can be in any currency you wish, it just needs to be an average value overall. .
Once you have established these 2 key values, you need to add them into the UI, so they can be called by the dashboard.
Log in as an Admin user
Go to "Admin/System"
Under the "Settings" tab, Press the "Edit" button at the top
Scroll to the bottom of the page, where there is a section called "custom"
Add the following row and press the "save" button
Left Box = dashboard_afx_cost
Right Box = Your value from above (eg. 8, if you decided each AFX request was about $8 saving per item on average)
Add the following row and press the "save" button
Left Box = dashboard_afx_time
Right Box = Your value from above (eg. .25, if you decided each AFX request was about 15min time per item on average)
The end result should be as follows:
The parameter values must be EXACTLY the same as above, which is case sensitive, as this used in the SQL
DO NOT include any currency symbols in your "value", this should only be a "number"
Remember the "dashboard_afx_time" value is "per hour"
The dashboard, contains the following charts and reports, all of which need to be created first, before you can implement this dashboard. Please see these documents for more info on how to create the required dashboard objects first:
YouMUSTfollow standard change request process and apply this solution in your lower environments first, before moving this to Production.
Create each of the reports/charts as listed above in the "details" section
Make sure you have complete the pre-requisiits as shown above to have the 2 values stored correctly.
Once all these charts/reports have been created successfully
Under "Welcome Dashboards" click the "+ Create Dashboard" button
Under the "Dashboard Overview" tab
Dashboard Name: ROI - AFX
Display Sequence: 20 (you can update this value in future, to move where this dashboard is shown)
Layout: Proportional Layout, select the option with 3 results, as shown below. Note: you can modify this as per your needs, if you want to show more/less charts overall.
Under "Dashboard Components" Tab
Click "Add Component" button
Add each of the charts/reports, listed above, you must do this step for each chart/report.
Under the "User Constraints" tab set the correct level of access for who should see this dashboard. Note: For this dashboard, you might need need to set any constraints, as only specific people can see review-results. If you did want to add something, then you might want to set this to just AveksaAdmin and users with Aveksa System Admin access.
This is the "Advanced" SQL that can be used, if you want to copy and paste the below
/*AveksaAdmin, System Administrators*/ users."User Id"='AveksaAdmin' or users.id has approles (('Aveksa EDC','System Administrator'))
The new dashboard should now be shown and display data dynamically for each review result
Please "hit reply" and share your feedback - we would love to see an image of this working in your environment!