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RSA® Link Support Forum

Browse the RSA Link discussion board to get help and collaborate with other RSA Link users.
SteveKaminski
Beginner
Beginner
‎2020-06-02 12:10 PM

My.rsa.com is displaying a blank screen after redirect

When logging in to my.rsa.com a blank screen is displayed after it redirects.

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EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)
‎2020-06-02 02:29 PM

Steve Kaminski‌,

 

I reviewed your records and you are not registered as a user who has access to any entitlements for downloading software. 

 

Please review the steps in 000034625 - Why am I getting an "Unauthorized" error when attempting to access a product page or con... for how to re-register for RSA Link using an entitlement such as a product serial number, contract number, etc.

 

Once you do that, please be sure to login to RSA Link first then going to my.rsa.com.

 

Regards,

Erica

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EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)
In response to EricaChalfin
‎2020-06-11 09:34 AM

Steve Kaminski‌,

 

Please let me know if your issue has been resolved or if you need more assistance.

 

Regards,

Erica

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