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AkshayDaniel
AkshayDaniel New Contributor
New Contributor
‎2017-10-18 01:56 PM
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Unable to access Tech Huddle link

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Unable to access Tech Huddle link 

https://community.rsa.com/docs/DOC-12902

It seems I am not authorized could some guide me or provide the necessary access 

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jeffshurtliff
Administrator jeffshurtliff Administrator
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‎2017-10-18 03:08 PM
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Hi Akshay,

 

The reason you are unable to access that page is because it is within the restricted RSA Archer Customer/Partner Community" data-type="space‌ and when you registered for your RSA Link account you did not select the "I am an RSA Customer or Partner" option which grants access.

 

I was able to provide you with access to the community so that you can access the document, but in order to access all of the RSA Archer content that you need you will want to update your account to indicate that you are a customer.  This can be done by following the instructions here:  https://community.rsa.com/docs/DOC-77654 

 

I hope this helps.  Let us know if you have any other questions or if you're still unable to access the document for any reason.

 

Thanks,
Jeff

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JayneTaylor
Employee JayneTaylor
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‎2017-10-18 02:16 PM
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Hello Akshay,

I have opened support case 01054073 for you. The case will be picked up by the next available representative so someone will get back to you soon.

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jeffshurtliff
Administrator jeffshurtliff Administrator
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‎2017-10-18 03:08 PM
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Hi Akshay,

 

The reason you are unable to access that page is because it is within the restricted RSA Archer Customer/Partner Community" data-type="space‌ and when you registered for your RSA Link account you did not select the "I am an RSA Customer or Partner" option which grants access.

 

I was able to provide you with access to the community so that you can access the document, but in order to access all of the RSA Archer content that you need you will want to update your account to indicate that you are a customer.  This can be done by following the instructions here:  https://community.rsa.com/docs/DOC-77654 

 

I hope this helps.  Let us know if you have any other questions or if you're still unable to access the document for any reason.

 

Thanks,
Jeff

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