A "Service Unavailable - DNS failure" message is displayed when attempting to view a page on RSA Link
This article applies to the following website:
RSA Link (community.rsa.com)
When attempting to visit the RSA Link website I am only seeing a simple error message page similar to the example below.
Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
This error message indicates a service interruption on the Khoros JX (formerly Jive-x Cloud) platform on which RSA Link is built. It is experienced on very rare occasions during platform maintenance events and should last no more than a few minutes.
If you experience this issue, wait a few minutes and try to access the page again.
If you continue to see the error after five minutes or more have passed, the following options are available:
Check the Khoros Status Page, particularly under the JX Communities section, for any scheduled maintenance and/or service interruption messages. Image description