This topic provides information about possible issues that NetWitness Platform users may encounter when configuring the System Security and User Management settings in NetWitness Platform. You can look up explanations of issues and their solutions.
Users are able to create a password of 8-chracters or less despite the configured minimum password length of 9 characters in Version 11.3
When NetWitness Platform was upgraded from 11.2 and previous versions to Version 11.3, the administrator did not set the minimum password length to 9 characters.
In 11.2 and earlier versions, the minimum password length is 8. The minimum password length changed to 9, in Versions 11.3. If you upgrade or update from earlier versions to 11.3, users can still create a password of 8 characters until you explicitly set the minimum password length to 9 characters as described in Configure Password Complexity.
Unable to log in to NetWitness Platform using SSO
When the Administrator configures the SSO incorrectly and is unable to log in to NetWitness Platform.
To resolve this issue you must disable SSO manually, using the following commands:
|Unable to connect to IDP and request session has timed out|
SSL handshake failed as the certificate is not verified
|SSL handshake failed as the hostname is not verified|
Fail over IP address changed
Perform the following manual steps to configure the new IP address.
1. Disable SSO using nw-shell after failover from new IP. For more information, see Manual Steps to Disable SSO
2. Generate the new metadata and reupload it in ADFS. For more information, see see the Configure SAML 2.0 provider settings for portals topic in Microsoft documentation.