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Table of Contents

  •   Release Notes
    •   Release Notes 11.5
      •   What's New
      •   Fixed Issues
      •   Known Issues
      •   End of Life Functionality
      •   Product Documentation
      •   Getting Help with NetWitness Platform
      •   Build Numbers
      •   Revision History
    •   Release Notes 11.5.0.1
      •   What's New
      •   Upgrade Instructions
      •   Build Numbers
      •   Appendix
    •   Release Notes 11.5.1
      •   What's New
      •   Fixed Issues
      •   Product Documentation
      •   Getting Help with NetWitness Platform
      •   Build Numbers
      •   Revision History
    •   Release Notes 11.5.2
      •   What's New
      •   Fixed Issues
      •   Product Documentation
      •   Getting Help with NetWitness Platform
      •   Build Numbers
      •   Revision History
    •   Release Notes 11.5.3
    •   Release Notes 11.5 Language Pack
      •   Introduction
      •   Contact Customer Care
      •   Product Documentation
      •   Revision History
      •   Release Notes
  •   Getting Started
    •   RSA NetWitness Platform
      •   Introduction
      •   User Roles
      •   Basic Navigation
      •   Logs and Network Investigation
      •   Endpoint Investigation
      •   User Entity Behavior Analysis
      •   Common Use Cases and Business Value
    •   Feeds, Parsers and Hunting Packs
      •   Content Quick Start Guide
      •   Network Data and Logs Hunting Guide
      •   UEBA Essentials Hunting Guide
      •   UEBA Essentials Hunting Pack
      •   Content Bundles (Packs)
      •   Investigation Model for Information Security Incident Response
      •   Investigation Feed
      •   Simple Feed Creation
      •   A Treatise on Writing Packet Parsers
      •   Log Parser Customization
      •   All RSA Content Information
  •   Install and Upgrade
    •   Understand the Architecture and Plan
      •   Look at Deployment from a High Level
      •   Choose Your Deployment Options
      •   Review the Architecture and Ports
      •   Third-Party Licenses
    •   Understand Licenses
      •   Understand NetWitness Licenses
    •   Download RSA NetWitness Platform Software
      •   View All Downloads
    •   Install on a Physical Host
      •   Set up Hardware
      •   Physical Host Installation
      •   Create a Build Stick
      •   Configure and Allocate Storage
    •   Install on an On-Premise Host
      •   Install on an On-Premise Virtual Host
      •   Configure and Allocate Storage
      •   Deploy Health and Wellness (BETA) on a Dedicated Virtual Host
    •   Install in the Cloud
      •   Install on an AWS Instance
      •   Install on an Azure Virtual Machine
      •   Install on a Google Cloud Platform Instance
      •   Configure and Allocate Storage
    •   Install Endpoints
      •   About Insights and Advanced Endpoint Agents
      •   Install an Endpoint Server
      •   Install Endpoint Agents
      •   Install and Configure an Endpoint Relay Server
      •   Migrate Version 4.4.0.x to RSA NetWitness Platform
    •   Install Standalone UEBA Server
      •   Install NetWitness UEBA
      •   Integrate with Third-Party SIEM
    •   Install Platform Licenses
      •   Understand How Licensing Works
      •   Understand License Types
      •   Install Product Licenses
    •   Upgrade from 11.x to 11.x
      •   11.x Physical or Virtual Host to Version 11.5
      •   11.x Physical or Virtual Host to Version 11.5.0.1
      •   11.x Physical or Virtual Host to 11.5.1
      •   11.x Physical or Virtual Host to 11.5.2
      •   11.x Physical or Virtual Host to 11.5.3
  •   Configure and Manage
    •   Basic Services
      •   Hosts and Services
      •   Deploy Hosts and Install Services
      •   Services Configuration Properties
    •   Live Services
    •   Configure Network Data Capture
      •   Configure a Network Decoder
      •   Configure a Broker or Concentrator
      •   Start and Stop Data Capture
      •   Filter Data and Set Up Alert Rules
      •   Configure Feeds and Parsers
      •   Configure Warehouse Connector
      •   Tuning your Core Database
    •   Configure Log Collection
      •   Capture Data
      •   Basic Log Collection
      •   Supported Event Sources
      •   Event Sources for Log Collection
      •   Search for Specific Event Sources
      •   Windows Legacy Collector
      •   Customize Log Parsers
      •   Edit Log Parsers
      •   Archive Log Data
      •   Configure Workbench
      •   Enable Endpoints for Log Collection
      •   Integration with LogStash
      •   Event Export Connector Installation and Configuration Guide
    •   Configure Endpoint Data Collection
      •   Configure the Endpoint Log Hybrid
      •   Forward Endpoint Data to a Log Decoder
      •   Define Agent Behavior
      •   Risk Score Calculation
      •   Monitor Endpoints outside Your Network
    •   Configure UEBA
    •   Configure Real-Time Analysis, Enrichment Lookup, and Automated Threat Detection
      •   Event Stream Analytics
      •   Best Practices for Writing ESA Rules
      •   Enrichment Lookup Capability
      •   Automated Threat Detection
    •   Configure Incident Management Capability
      •   Incident Response Settings
    •   Configure Application Settings
      •   Configure Access, Notification, Logging, Investigation, Live, and Syslog Settings
      •   Configure Your Dashboard
      •   Review the Dashboards Catalog
    •   Configure Reports
      •   Set Up RSA NetWitness for Report Generation
      •   Generate Reports
      •   Review Reports
      •   Review Core Compliance Reports
    •   Configure Security and User Access
      •   Secure the RSA NetWitness Platform Network
      •   Set Up System-Level Security Settings
      •   Change the Default Admin Password
      •   Configure External Authentication
      •   Configure PKI Authentication
      •   Use a Custom Server Certificate
      •   Manage Users with Roles and Permissions
      •   Implement Data Privacy
    •   Configure Your System
    •   Monitor Health and Wellness
      •   Monitor Health and Wellness Using Kibana
      •   Reissue Certificates
      •   Track License Usage
      •   Tune Core Database Performance
      •   Manage Periodic Backups and Incidental Restoring
    •   Maintain the System
      •   Monitor Health and Wellness
      •   Monitor Health and Wellness Using Kibana
      •   Reissue Certificates
      •   Track License Usage
      •   Tune Core Database Performance
      •   Manage Periodic Backups and Incidental Restoring
  •   Investigate and Respond
    •   Respond to Incidents
      •   Incident Management
      •   Use Case Examples
    •   Configure System and View Investigate Settings
      •   Configure Query and Session Attributes for Analysts
      •   Configure Global Default Settings and Limits for Investigate
      •   Configure Navigate and Legacy Events View Settings (User Preference)
      •   Configure Events View Settings (User Preference)
      •   Configure Malware Analysis View Settings (User Preference)
    •   Investigate Network Data and Logs
      •   Search for Text Patterns
      •   Use Query Hints in the Events View
      •   Conduct Malware Analysis
    •   Investigate Endpoints
      •   Review the Workflow
      •   Isolate a Host from the Network
    •   Analyze User and Entity Behavior
  •   Integrate and Develop
    •   RSA NetWitness Platform Integrations Catalog
      •   Integration Catalog
      •   Integrate with RSA Archer
      •   Integrate with RSA SecurID
      •   Integrate with NetWitness Endpoints
    •   Developer Tools
      •   Use the NetWitness API
      •   Use the RESTful API
      •   Use the NwConsole
      •   Use the nw-shell Utility to Troubleshoot Operations
  •   NetWitness Endpoints 4.4
    •   Release Notes
      •   4.4.0.1
      •   4.4.0.2
      •   4.4.0.3
      •   4.4.0.4
      •   4.4.0.5
      •   4.4.0.6
      •   4.4.0.8
      •   4.4.0.9
      •   4.4.1.0
      •   4.4.1.1
      •   4.4.1.2
      •   4.4.1.3
      •   4.4.1.4
    •   Installation
      •   Installation of Endpoint 4.4
    •   User Guide
      •   User Guide for Endpoint 4.4

Product Resources

  •   Advisories
    •   NetWitness Platform
      •   Product Advisories
      •   Security Advisories
      •   Service Notifications
      •   Technical Advisories
    •   NetWitness Orchestrator
      •   Product Advisories
      •   Security Advisories
      •   Service Notifications
      •   Technical Advisories
  •   Blog
  •   Discussions
  •   Documentation
    •   Online Documentation
    •   Detect AI
    •   Endpoint
    •   Hardware Setup Guides
    •   Investigator
    •   Orchestrator
    •   Threat Intelligence
  •   Downloads
    •   RSA NetWitness Platform
    •   RSA NetWitness Investigator
    •   RSA NetWitness Endpoint
  •   Events
  •   Ideas
  •   Integrations
  •   Knowledge Base
    •   NetWitness Platform
    •   NetWitness Endpoint 4.x
  •   Training
  •   Videos
Upgrade 11.5.2: Appendix A. Offlne Upgrade Using CLI

Upgrade 11.5.2: Appendix A. Offlne Upgrade Using CLI

You can use this method if the NW Server host is not connected to Live Services.

Prerequisites

Make sure that you have downloaded the following files from RSA Link (https://community.rsa.com/) > NetWitness Platform > RSA NetWitness Logs and Network > Downloads > RSA Downloads to a local directory:

  • If you are upgrading from an 11.3.x.x or 11.4.x.x release to 11.5.2.0 release, download:
    netwitness-11.5.0.0.zip
    netwitness-11.5.1.0.zip
    netwitness-11.5.2.0.zip
  • If you are upgrading from an 11.5.0.x release to 11.5.2.0 release, download:
    netwitness-11.5.1.0.zip
    netwitness-11.5.2.0.zip
  • If you are upgrading from an 11.5.1.0 release to 11.5.2.0 release, download:
    netwitness-11.5.2.0.zip
  • If you are using external repository, you can update the external repository with the latest upgrade content. For more information, see External Repo Instructions for CLI upgrade.

Procedure

You must perform the upgrade steps for NW Server hosts and for component servers.

Note: If you copy and paste the commands from PDF to Linux SSH terminal, the characters do not work. It is recommended to type the commands.

  1. Stage the 11.5.2.0 files to prepare them for the upgrade.
    •  If you are upgrading from 11.3.x.x or 11.4.x.x, you must stage 11.5.0.0, 11.5.1.0 and 11.5.2.0. Log into the NW Server as root and create the following directories:
      /tmp/upgrade/11.5.0.0
      /tmp/upgrade/11.5.1.0
      /tmp/upgrade/11.5.2.0
      and then copy the package zip files to the /root directory of the NW Server and extract the package files from /root to the appropriate directories using the following commands:
      unzip netwitness-11.5.0.0.zip -d /tmp/upgrade/11.5.0.0
      unzip netwitness-11.5.1.0.zip -d /tmp/upgrade/11.5.1.0
      unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0
    • If you are upgrading from 11.5.0.x to 11.5.2.0, you only need to stage 11.5.2.0. Log into the NW Server as root and create the following directory:
      /tmp/upgrade/11.5.1.0
      /tmp/upgrade/11.5.2.0
      and then copy the package zip file to the /root directory of the NW Server and extract the package files from /root to the appropriate directory using the following command:
      unzip netwitness-11.5.1.0.zip -d /tmp/upgrade/11.5.1.0
      unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0
    • If you are upgrading from 11.5.1.0 to 11.5.2.0, you only need to stage 11.5.2.0. Log into the NW Server as root and create the following directory:
      /tmp/upgrade/11.5.2.0
      and then copy the package zip file to the /root directory of the NW Server and extract the package files from /root to the appropriate directory using the following command:
      unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0

    Note: If you copied the .zip file to the created staging directory to unzip, make sure that you delete the initial .zip file that you copied to the staging location after you extract it.

  2. Initialize the upgrade using the following command:

upgrade-cli-client –-init --version 11.5.2.0 --stage-dir /tmp/upgrade

  1. Upgrade the NW Server host, using the following command:
    upgrade-cli-client –-upgrade --host <ID / display name / (hostname/ IP address)> --version 11.5.2.0
  2. When the NW Server host upgrade is successful, reboot the host from NetWitness Platform user interface in the Hosts view.
  3. (Conditional) If Warm Standby Server is deployed, repeat steps 1 to 4 on the Warm Standby Server host.
  4. Repeat steps 3 and 4 for each component host, changing the IP address to the component host which is being upgraded.

Note: You can check versions of all the hosts, using the command upgrade-cli-client --list on the NW Server host. If you want to view the help content of upgrade-cli-client, use the command upgrade-cli-client --help.

Note: If the following error is displayed during the upgrade process:
2017-11-02 20:13:26.580 ERROR 7994 — [ 127.0.0.1:5671] o.s.a.r.c.CachingConnectionFactory : Channel shutdown: connection error; protocol method: #method<connection.close>(reply-code=320, reply-text=CONNECTION_FORCED - broker forced connection closure with reason 'shutdown', class-id=0, method-id=0)
the service pack will install correctly. No action is required. If you encounter additional errors when updating a host to a new version, contact Customer Support for assistance (https://community.rsa.com/docs/DOC-1294).

External Repo Instructions for CLI upgrade

For information about setting up an external repository, see "Appendix B. Set Up External Repo" in the 11.5 Upgrade Guide for RSA NetWitness Platform. The following instructions assume that you already have an external repository set up. Go to the Master Table of Contents to find all RSA NetWitness Platform 11.x documents.

    1. Stage the 11.5.2.0 files to prepare them for the upgrade:
      • If you are upgrading from 11.3.x.x or 11.4.x.x, you must stage 11.5.0.0, 11.5.1.0 and 11.5.2.0. Log into the NW Server as root and create the following directories:

        /tmp/upgrade/11.3.0.0

        /tmp/upgrade/11.5.0.0
        /tmp/upgrade/11.5.1.0
        /tmp/upgrade/11.5.2.0
        and then copy the package zip files to the /root directory of the NW Server and extract the package files from /root to the appropriate directories using the following commands:
        unzip netwitness-11.5.0.0.zip -d /tmp/upgrade/11.5.0.0
        unzip netwitness-11.5.1.0.zip -d /tmp/upgrade/11.5.1.0
        unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0
      • If you are upgrading from 11.5.0.x to 11.5.2.0, you only need to stage 11.5.2.0. Log into the NW Server as root and create the following directory:
        /tmp/upgrade/11.5.1.0

        /tmp/upgrade/11.3.0.0

        /tmp/upgrade/11.5.2.0
        and then copy the package zip file to the /root directory of the NW Server and extract the package files from /root to the appropriate directory using the following command:
        unzip netwitness-11.5.1.0.zip -d /tmp/upgrade/11.5.1.0
        unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0
      • If you are upgrading from 11.5.1.0 to 11.5.2.0, you only need to stage 11.5.2.0. Log into the NW Server as root and create the following directory:

        /tmp/upgrade/11.3.0.0

        /tmp/upgrade/11.5.2.0
        and then copy the package zip file to the /root directory of the NW Server and extract the package files from /root to the appropriate directory using the following command:
        unzip netwitness-11.5.2.0.zip -d /tmp/upgrade/11.5.2.0

Note: If you copied the .zip file to the created staging directory to unzip, make sure that you delete the initial .zip file that you copied to the staging location after you extract it.

  1. Initialize the upgrade, using the following command:
    upgrade-cli-client –-init --version 11.5.2.0 --stage-dir /tmp/upgrade
  2. Upgrade the NW Server host using the following command:
    upgrade-cli-client –-upgrade --host <ID, IP address, hostname or display name of host> --version 11.5.2.0
  3. When the NW Server host upgrade is successful, reboot the host from NetWitness UI.
  4. (Conditional) If Warm Standby Server is deployed, repeat steps 1 to 4 on the Warm Standby Server host.
  5. Repeat steps 3 and 4 for each component host, changing the IP address to the component host which is being upgraded.

Note: You can check versions of all the hosts, using the command upgrade-cli-client --list on the NW Server host. If you want to view the help content of upgrade-cli-client, use the command upgrade-cli-client --help.

Note: If the following error displays during the upgrade process:
2017-11-02 20:13:26.580 ERROR 7994 — [ 127.0.0.1:5671] o.s.a.r.c.CachingConnectionFactory : Channel shutdown: connection error; protocol method: #method<connection.close>(reply-code=320, reply-text=CONNECTION_FORCED - broker forced connection closure with reason 'shutdown', class-id=0, method-id=0)
the service pack will install correctly. No action is required. If you encounter additional errors when updating a host to a new version, contact Customer Support for assistance (https://community.rsa.com/docs/DOC-1294).

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  • Version 11.x

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  • 11.x
  • NetWitness
  • NW
  • NWP
  • RSA NetWitness
  • RSA NetWitness Platform
  • Version 11.x
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