Due to the limitation of our current Malware Cloud load balancer, we will be updating the MA cloud traffic to a new load balancer for performance and scalability. This should reduce the intermittent connection issues customers are seeing when requesting Community scores in MA.
There should be minimal downtime with the migration. To be performed Friday, May 13 between 10AM and 12PM EDT.
To obtain RSA documentation, log on to RSA SecurCare Online at https://knowledge.rsasecurity.com and click Products in the top navigation menu. Select the specific product whose documentation you want to obtain. Scroll to the section for the product version that you want and click the set link.