You can use the Cloud Administration Health Check API with your application monitoring product to enable you to receive frequent updates on the Cloud Authentication Service availability. This API provides the overall status of the Cloud Authentication Service, available through the status and adjustedStatus parameters. The other parameters are used for internal service checks and can be ignored.
Access the Health Check API
The Health Check API is available through a URL specific to your company.
In a browser, go to your health check URL. If you are unsure of the URL, do the following:
In the Cloud Administration Console, click Platform > My Page.
Copy the My Page URL that displays into an editor. The URL looks similar to this:
Replace "mypage" with "healthcheck".
The URL now looks like this:
Review the status and adjustedStatus parameters and values.
The API returns the following information:
Health check request information
The date and time when the health check request was received.
The date and time when the health check request was processed.
The Cloud Authentication Service host that processed the health check request.
Internal parameters used for health check.
Internal status checks
Internal status checks.
Derived from roundtripStatus, responseSuccessRateStatus and connectivityStatus. The lowest value of the three is reported.
The status parameter based on several health checks, with filters for one to two minutes of network glitches.
One of the following values is reported:
RSA recommends this parameter as the primary way of monitoring the Cloud Authentication Service.