Can't delete old token or save new one from desktop RSA
I have RSA installed on my desktop. I recently received a new token from a customer to access their network. I start RSA, delete the existing token, then do an import of the new token. All is good. I then close RSA. Upon starting RSA again, the old token is again present and the new token is nowhere to be found. I have to re-import the new token.
Any suggestions on how to resolve this?
- Community Thread
- delete token
- Forum Thread
- import token
- RSA SecurID
- RSA SecurID Access
- rsa securid software token for desktop
- Token Auth
- Token Authentication
- Token Authenticator
- Token Authenticators
Deleted both files in that folder. Unfortunately it still did not resolve the problem. Closing RSA and reopening it still brings up only the old token
Removed default setting in registry, then deleted files under the user/app/local, RSA dir. Rebooted. Removed recently used from start menu. When you hover over RSA on start it shows multiple stdid files that were called, not sure there’s a real correlation there but removed all of them just the same. Then imported token. Working now.