This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
  • RSA.com
  • Products
    • Archer®
      • Archer®
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Ideas
      • Knowledge Base
      • Archer® Exchange
      • Training
      • Upcoming Events
      • Videos
    • RSA® Fraud & Risk Intelligence Suite
      • RSA® Fraud & Risk Intelligence Suite
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® FraudAction Services
      • RSA® Web Threat Detection
      • Upcoming Events
      • Videos
    • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication Cloud
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Events
      • Ideas
      • Knowledge Base
      • Training
      • Upcoming Patch Content
      • Videos
    • RSA® Adaptive Authentication Mobile SDK
      • RSA® Adaptive Authentication Mobile SDK
      • Advisories
      • Events
      • Ideas
      • Knowledge Base
      • Request Access
      • Training
    • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Events
      • Ideas
      • Knowledge Base
      • Training
      • Videos
    • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 7.x
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Events
      • Ideas
      • Knowledge Base
      • Training
      • Videos
    • RSA® Adaptive Authentication for eCommerce
      • RSA® Adaptive Authentication for eCommerce
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Ideas
      • Knowledge Base
      • Training
      • Videos
    • RSA® FraudAction Services
      • RSA® FraudAction Services
      • Advisories
      • Discussions
      • Documentation
      • Ideas
      • Videos
    • RSA® Web Threat Detection
      • RSA® Web Threat Detection
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Ideas
      • Knowledge Base
      • Videos
    • RSA NetWitness® Platform
      • RSA NetWitness® Platform
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Ideas
      • Integrations
      • Knowledge Base
      • Training
      • Upcoming Events
      • Videos
    • RSA NetWitness® Detect AI
      • RSA NetWitness® Detect AI
      • Documentation
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
    • RSA NetWitness® Investigator
      • RSA NetWitness® Investigator
      • Documentation
      • Download the Client
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
    • RSA NetWitness® Orchestrator
      • RSA NetWitness® Orchestrator
      • Overview
      • Documentation
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
    • RSA SecurID® Suite
      • RSA SecurID® Suite
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Knowledge Base
      • Ideas
      • Integrations
      • Training
      • Videos
    • RSA® Identity Governance & Lifecycle
      • RSA® Identity Governance & Lifecycle
      • Advisories
      • Blog
      • Community Exchange
      • Discussions
      • Documentation
      • Downloads
      • Ideas
      • Knowledge Base
      • Training
      • Upcoming Events
      • Videos
    • RSA SecurID® Access
      • RSA SecurID® Access
      • Advisories
      • Blog
      • Discussions
      • Documentation
      • Downloads
      • Ideas
      • Integrations
      • Knowledge Base
      • Training
      • Upcoming Events
      • Videos
    • Other RSA® Products
      • Other RSA® Products
      • RSA® Access Manager
      • RSA® Data Loss Prevention
      • RSA® Digital Certificate Solutions
      • RSA enVision®
      • RSA® Federated Identity Manager
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
      •  
  • Resources
    • Advisories
      • Product Advisories on RSA Link
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication Hosted
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® FraudAction Services
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Product Advisories
    • Blogs
      • Blogs on RSA Link
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Blogs on RSA Link
    • Discussion Forums
      • Discussion Forums
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® FraudAction Services
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Discussion Forums on RSA Link
    • Documentation
      • Product Documentation
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication Mobile SDK
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® FraudAction Services
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Documentation on RSA Link
    • Downloads
      • Product Downloads
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Downloads on RSA Link
    • Ideas
      • Idea Exchange
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication Mobile SDK
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® FraudAction Services
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Documentation on RSA Link
    • Knowledge Base
      • Knowledge Base
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication Mobile SDK
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Knowledge Base Pages on RSA Link
    • Upcoming Events on RSA Link
      • Upcoming Events
    • Videos
      • Videos on RSA Link
      • Archer®
      • RSA® Adaptive Authentication Cloud
      • RSA® Adaptive Authentication On-Premise 7.x
      • RSA® Adaptive Authentication On-Premise 14.x
      • RSA® Adaptive Authentication for eCommerce
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
      • RSA® Web Threat Detection
      • All Videos on RSA Link
  • Support
    • RSA Link Support
      • RSA Link Support
      • News & Announcements
      • Getting Started
      • Support Forum
      • Support Knowledge Base
      • Ideas & Suggestions
    • RSA Product Support
      • RSA Product Support
      • General Security Advisories and Statements
      • Product Life Cycle
      • Support Information
      •  
      •  
      •  
      •  
      •  
  • RSA Ready
  • RSA University
    • Certification Program
      • Certification Program
    • Course Catalogs
      • Course Catalogs
      • Archer®
      • RSA NetWitness® Platform
      • RSA SecurID® Suite
    • On-Demand Subscriptions
      • On-Demand Subscriptions
      • Archer®
      • RSA NetWitness® Platform
      • RSA SecurID® Suite
    • Product Training
      • Product Training
      • Archer®
      • RSA® Fraud & Risk Intelligence Suite
      • RSA® Identity Governance & Lifecycle
      • RSA NetWitness® Platform
      • RSA SecurID® Access
    • Student Resources
      • Student Resources
      • Access On-Demand Learning
      • Access Virtual Labs
      • Contact RSA University
      • Enrollments & Transcripts
      • Frequently Asked Questions
      • Getting Started
      • Learning Modalities
      • Payments & Cancellations
      • Private Training
      • Training Center Locations
      • Training Credits
      • YouTube Channel
    • Upcoming Events
      • Upcoming Events
      • Full Calendar
      • Conferences
      • Live Classroom Training
      • Live Virtual Classroom Training
      • Webinars
Sign In Register Now
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements

RSA SecurID® Access Discussions

Browse the SecurID Access discussion board to get product help and collaborate with other users of SecurID Access.
  • RSA Link
  • :
  • Products
  • :
  • RSA SecurID Suite
  • :
  • RSA SecurID Access
  • :
  • Discussions
  • :
  • RSA Authentication method failed
  • Options
    • Subscribe to RSS Feed
    • Mark Topic as New
    • Mark Topic as Read
    • Float this Topic for Current User
    • Bookmark
    • Subscribe
    • Mute
    • Printer Friendly Page
VitaliStarov
VitaliStarov Beginner
Beginner
‎2020-11-13 05:32 AM
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

RSA Authentication method failed

DE

Guten Tag, Wir haben ein solches Problem bei der Installation von RSA-Authentication Manager und das RADIUS-Protokoll.

Die RSA-Radius Server Installation war erfolgreich installier, aber nach dem Authentifizierungstest des Benutzers wird dieser Fehler angezeigt.

EN

Good day, We have such a problem when installing RSA Authentication Manager and the RADIUS protocol. The RSA-Radius Server installation was successful, but this error is displayed after the user authentication test.

RSA SECURITY CONSOLE - Authentication Monitor

Principal authentication User “testrsa” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SystemDomain” Authentication method failed, passcode format error testrsa fw1.domene.de 99.99.99.99 99.99.99.99 N/A

pastedImage_3.jpg

User authentication live log at the firewall

2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Bind test request: radius"
2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2020:11:13-09:11:50 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2020:11:13-09:11:50 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:endpoint, u:testrsa, ip:0.0.0.0, host:"
2020:11:13-09:11:52 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="failed to recv packet from radius server: bad response authenticator (EBADAUTH)"
2020:11:13-09:11:52 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: failed to recv packet from radius server: bad response authenticator (EBADAUTH)"pastedImage_4.jpg
pastedImage_6.jpg

  • Tags:
  • Community Thread
  • Discussion
  • Forum Thread
  • rsa
  • RSA SecurID
  • RSA SecurID Access
  • SecurID
  • utm
0 Likes
Share
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
1 Reply
GeorgeMaher
Contributor GeorgeMaher Contributor
Contributor
‎2021-01-21 04:35 PM
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Hello,

 

Passcode format error, is a general error, that defines that the passcode you entered is incorrect,

 

So, please

1. Test first authentication on the SSC ( https://<Primaryhostname>/ssc), to make sure that you are doing the authentication in a correct way,

2. If the auth succeeded on SSC, try again on the Radius Client.

3. if not, you are most welcomed to open a Support ticket to check on this,

 

Thanks 

Gee

0 Likes
Share
Reply
Powered by Khoros
  • Products
  • Resources
  • Solutions
  • RSA University
  • Support
  • RSA Labs
  • RSA Ready
  • About RSA Link
  • Terms & Conditions
  • Privacy Statement
  • Provide Feedback
© 2021 RSA Security LLC or its affiliates.
All rights reserved.