Since the update to release 2.4.4 the app is not working anymore on the ipad pro.
The app is crashing without any error messages.
According to a review in itunes this behavior occurs since 11 juli
A hard reboot and a reinstall of the app is working only for a few minutes then the problem occurs again.
We are using ipad pro 9.7 with ios 11.4.1 and the app version 2.4.4
Is this a known issue? is there anything we can do as a workaround?
Tracked down the user and I do not believe they downloaded the correct app, sometime when the app was missing from the Apple Store. Retesting with the 2.4.4 app and it works as expected. So, I humbly withdraw this issue. Thanks!
Thank you for your time.
I have logged a support case for this issue and it is under investigation
If needed I can reproduce this issue anytime
For your viewing pleasure: RSA Announces the Release of RSA SecurID Software Token 2.4.5 for iOS