Modify the RSA SecurID Access Prime Self-Service Portal (SSP) or Help Desk Admin Portal (HDAP) session timeout value

[#1]

Article Number

000038884

Applies To

RSA Product Set: RSA SecurID
RSA Product/Service Type: RSA SecurID Access Prime

 

Issue

This article explains how to modify the RSA SecurID Access Prime Self-Service Portal (SSP) or Help Desk Admin Portal (HDAP) session timeout value.

Resolution

Update the following values if you want to modify the SSP or HDAP session timeout values:

Self-Service Portal

• Modify the ssp.session.timeout with the correct value (in minutes), as shown:

[root@prime config]# cd /opt/rsa/primekit/configs/ssp/config/
[root@prime config]# vim ssp.properties

#This property will decide the SSP session timeout. Value is in minutes
#Default is 29 minutes if this property is absent
ssp.session.timeout=29

• An alternate solution is to edit the <session-timeout> in minutes of the /opt/rsa/primekit/tomcat/tomcat-ssp/webapps/ssp/WEB-INF/web.xml, as shown:

[root@prime config]# vim /opt/rsa/primekit/tomcat/tomcat-ssp/webapps/ssp/WEB-INF/web.xml

<!--<session-config>

            <session-timeout>3</session-timeout>

            <cookie-config>
                <http-only>true</http-only>
                <secure>false</secure>
            </cookie-config>

        </session-config> -->

Help Desk Admin Portal

• Modify the hdap.session.timeout with the correct value (in minutes), as shown:

[root@prime config]# cd /opt/rsa/primekit/configs/hdap/config
[root@prime config]# vim lap.properties

hdap.session.timeout=29

An alternate solution is to edit the <session-timeout> in minutes of the/opt/rsa/primekit/tomcat/tomcat-hdap/webapps/hdap/WEB-INF/web.xml, as shown:

[root@prime config]# vim /opt/rsa/primekit/tomcat/tomcat-hdap/webapps/hdap/WEB-INF/web.xml

 <session-config>
        <session-timeout>30</session-timeout>
    </session-config>