Issues using the RSA Authenticate App with Face-ID on Android devices.
RSA SecurID Authenticate 3.6 for Android app now supports face recognition.
Devices must meet the Android security specifications and have a strong rating to allow the use of Biometric authentication (face recognition and fingerprint) within the Authenticate app.
However, this is only supported by Android devices that have a Biometric security classification tear of “Class 3 – Strong” only.
For example, the Pixel 4 device supports strong facial recognition technology since from our perspective, the Google Pixel family of devices that do support Facial Recognition natively will be rated “Class 3 – Strong".
Users should check with their device vendors to confirm if their devices are compatible and the below document by Google has described the different rating systems.