Hi Team, I do not get option under support to raise any cases or view any cases. I had registered with my Products Serial Number. Also unable to download patches as it gives me below error. Can you please sort out this issue. I would need to download latest version of Authentication Manager and upgrade. Also, I would need to raise a case for support. Thanks Ash
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I can download the documentation for authentication agents, but not the authentication agent install files (insufficient permissions). Went to create a case on that and found that I don't have permissions for that either. Is there somewhere I need to enter our contract number? Thanks, Rick
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HI Team, I am not able to login to Case Mangement Portal. Also i don't see any option to open a case when i click on Support. Also how to create new accounts for my team members.
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We are looking to enforce additional password requirements when making a password for the user rsaadmin.
We are on 8.5 and have done this in the past and it is able to be reflected in baseline configuration reports.
I believe it is a PAM folder but need some help setting it up. It is not officially supported but required by us to do so.
Thank you,
Brian
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Currently we cannot download any software patches or the authetnication agent for AM 8.5 P 1. The webpage keeps coming back saying "
You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
Return to my original page"
I need to the patch to be compliant as we are on a deadline.
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