Hi Team, I do not get option under support to raise any cases or view any cases. I had registered with my Products Serial Number. Also unable to download patches as it gives me below error. Can you please sort out this issue. I would need to download latest version of Authentication Manager and upgrade. Also, I would need to raise a case for support. Thanks Ash
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Currently we cannot download any software patches or the authetnication agent for AM 8.5 P 1. The webpage keeps coming back saying "
You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
Return to my original page"
I need to the patch to be compliant as we are on a deadline.
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There needs to be an ability to search bookmarks. Paging through them when you have many to find what you're looking for is not a viable option.
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Platform: Android authsdk: 4.0.0 collection-sdk: 4.0.0 Earlier were targeting Android 10 and it was working fine without asking Location permission from the user. Now we are targeting Android 11 but now the application getting crash and show the error about location permission. So now after adding the permission in AndroidManifest and asking location permission from user the application runs fine. Can you share the documentation which mentioned that location permission is required for Android 11 supported application. Do let us know you need anything else. Crash log for your reference : java.lang.SecurityException: uid 10520 does not have android.permission.ACCESS_COARSE_LOCATION or android.permission.ACCESS_FINE_LOCATION.
at android.os.Parcel.createExceptionOrNull(Parcel.java:2373)
at android.os.Parcel.createException(Parcel.java:2357)
at android.os.Parcel.readException(Parcel.java:2340)
at android.os.Parcel.readException(Parcel.java:2282)
at android.location.ILocationManager$Stub$Proxy.requestLocationUpdates(ILocationManager.java:1297)
at android.location.LocationManager.requestLocationUpdates(LocationManager.java:1178)
at android.location.LocationManager.requestLocationUpdates(LocationManager.java:1139)
at android.location.LocationManager.requestLocationUpdates(LocationManager.java:960)
at com.rsa.mobilesdk.sdk.LocationRetriever.startLocationUpdate(LocationRetriever.java:220)
at com.rsa.mobilesdk.sdk.LocationRetriever.queryLocation(LocationRetriever.java:195)
at com.rsa.mobilesdk.sdk.CollectDeviceData.collectDeviceLocationAndNetworkData(CollectDeviceData.java:254)
at com.rsa.mobilesdk.sdk.CollectDeviceData.collectDeviceData(CollectDeviceData.java:166)
at com.rsa.mobilesdk.sdk.CollectDeviceData.<init>(CollectDeviceData.java:141)
at com.rsa.mobilesdk.sdk.CollectDeviceData.<init>(CollectDeviceData.java:53)
at com.rsa.mobilesdk.sdk.CollectDeviceData$BasicDeviceBuilder.build(CollectDeviceData.java:920)
at com.rsa.mobilesdk.sdk.MobileAPI.initAndValidateProperties(MobileAPI.java:595)
at com.rsa.mobilesdk.sdk.MobileAPI.initSDK(MobileAPI.java:439)
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