We've all had that experience when you try to login to the Security Console with the password you know worked earlier in the day andit. is.just. not. working. You try again and again. You try your Gmail login password or your bank PIN, your network login password, your mom's maiden name, the name of your favorite pet . . . anything you think it might be but still your login fails.
Fear not, intrepid SecurID admin! We can help! Jay's video is a great overview of how to access the Security Console by creating a temporary user who can gain access to the Security Console. Once in, your temp admin can reset your super admin user's password. Easy peazy lemon squeezy!