Run Reports

You can run two types of reports from the Cloud Administration Console:

  • A list of all users who have been synchronized to identity sources in the Cloud Authentication Service

  • A list of information describing each hardware token that is uploaded to the Cloud Authentication Service.

You can download each report to a .CSV file.

Before you begin

To ensure that the report is up-to-date, make sure your identity sources are synchronized.

Procedure

  1. In the Cloud Administration Console, click Users > Reports.

  2. Click Generate next to the report that you need to run.

    The report status automatically updates at intervals.

    Note: The report might take several minutes to complete, depending on the number of users or hardware tokens. You can navigate to other pages and continue working while waiting.

  3. After the report has completed, click Download CSV to download the report.

Report Content for All Synchronized Users

The All Synchronized Users report contains the following user information:

  • Email address

  • Username

  • Alternate Username

  • First name

  • Last name

  • Identity source name

  • Account creation date

  • Account date last updated

  • Month Last Authenticated

  • Status

  • Device name

  • Device type

  • Device registration date

  • FIDO authenticator

  • FIDO registration date

  • SMS registration date

  • Voice registration date

  • High-Risk User

  • Emergency Tokencode creation date

  • Emergency Tokencode expiration date

  • Emergency Tokencode date last used

  • Emergency Tokencode date locked on

  • Offline Emergency Tokencode date enabled

  • Offline Emergency Tokencode expiration date

  • Authenticate Tokencode locked on

The All Synchronized Users report contains the following information for each SecurID hardware token assigned to a Cloud Authentication Service user:

  • Hardware token serial number

  • Hardware token name

  • Hardware token type

  • Hardware token starts on

  • Hardware token expires on

  • Hardware token registration status

  • Hardware token status

  • Hardware token PIN set

  • Hardware token assigned on

  • Hardware token activated on

  • Hardware token locked on

Report Content for Hardware Tokens

The Hardware Token Information report contains the following information for each hardware token that is uploaded to the Cloud Authentication Service:

  • Serial number

  • Name

  • Type

  • Starts On

  • Expires On

  • Token registration status

  • Token status

  • PIN set

  • Assigned On

  • Activated On

  • User email

  • User first name

  • User last name