Assign manual contact list to bunch of agents at once
I have a manual contact list that I need to assign to numerous agents. Is there a way to select them all and apply the manual contact list to all selected agents ?
I would like to avoid having to edit each one of them manually.
Thanks in advance
- Auth Agent
- Authentication Agent
- Community Thread
- Forum Thread
- manual contact list
- RSA SecurID
- RSA SecurID Access
My apologies for the delay in responding to you.
Since your question is about Authentication Manager contact lists, I've moved your post to the https://community.rsa.com/community/products/securid?sr=search&searchId=962b63e3-f961-4961-a7f2-662c3216125b&searchIndex=0 space.
In the Security Console, click Access > Authentication Agents > Manage Existing.
Click the Restricted or Unrestricted tab, depending on whether the agent you want to work with is restricted or unrestricted.
Use the search fields to find the agent to which you want to assign a contact list.
From the search results, click the agent to which you want to assign a contact list.
From the context menu, click Edit.
Use the Authentication Manager Contact List buttons to select an automatic contact list or a manual contact list.
If you selected a manual contact list, select a list from the drop-down menu.