Error while clearing 'Incorrect Passcodes'
When i am clearing Incorrect passcodes under authentication settings and click on same, 8.2 admin portal wont let me save and throws me error stating 'Fixed passcode' and 'Confirm Fixed passcode' do not match and wont let me save. I am not setting a fixed passcode. I am trying to clear incorrect passcode attempts. I am new to 8.2 and do not have much understanding. Please let me know on how to get this fixed as every time i have check and uncheck 'Fixed passcode' option inorder for me to clear the incorrect passcodes. Attached the screenshot of the error message.
I've moved your question to the https://community.rsa.com/community/products/securid?sr=search&searchId=f35caff2-8f22-4e23-9c38-0364ead7c58b&searchIndex=0 space so it is seen by the correct team.
Well, that is not right. Definitely odd...
a) patch up to 8.2 sp1 see if problem continues and/or try different browsers.
b) make sure you have nothing that stores and caches password and may be trying to pre-populate any
input into the web page.