Need help with soft tokens, qr codes and self-service
I must be missing something. We are wanting to deploy soft tokens, using QR codes and the self service console. We have set up a web tier and have access to the self service console, and create a profile, and assigned a soft token to a test user. Now this will be a user that has no other way to log in. From the self service console, I can click on "enable token". But the user is the requested for an "Enablement Code". Nowhere in the process of assigning, is there a mention of such a code. So how would the user know what to enter? Looking at the soft tone in the security console, I can see an activation code, but I assume this is different. Is there a "howto" or guide somewhere that would tell a customer service rep specifically how to convey this information to the end user? What am I missing here
- Community Thread
- Forum Thread
- RSA SecurID
- RSA SecurID Access
- Token Auth
- Token Authentication
- Token Authenticator
- Token Authenticators
Ok, found my previous post. So to clarify, if using QR codes, I still have to set up a password for the user so they can log into the self-service console., then send a series of email to the use giving them the link and password. They can't simply use the "enable" link on the console, since it does not provide a way to show them the QR code.
Still would be nice if there as a "guide to provisioning..." document that layed all this out in a bit of detail.
The Help menu on the Security Console is quite extensive and explains everything in detail.
For example I used search term Provisioning and have quite a bit of examples to understand the process.