Do you have any other VM's in esxi and if so can you access those Vm's with no issues? It looks like you are assigning the master IP to our VM which is why it's loading the VMware page vs our quicksetup page. Can you show me a screenshot of the networking section under VMware? Something is misconfigured in VMware from the looks of it.
There is no need to put a username and password. You can use the link for the QuickSetup link and enter the quick setup access code afterwards using your browser from where you can have access on that machine in order to start with the setup.
So kindly check and advise us back if there is any assistance needed from our side.
Hi, just to confirm, you hit the url and then input 'password' as the value at the prompt? If so, that is incorrect. You must input the 'Quick Setup Access Code:' from the console on the appliance. See screen shot below for example. This is displayed on the console of the VMware Appliance or a connected monitor to a hardware appliance.
This is the image. Here it is requesting the rsa login. I give my rsa login credintials it says wrongs.
I also ENTER the url in new browser session. It is again opening the same window.
(Note : I'm using RSA Trial Pack)
You haven't setup OS credential yet.
Please open a browser and enter https://172.16.147.128 to proceed Quick Setup
It will prompt you Access Code then enter: 1xkCebFq
You will create OS access credential as a part of Quick Setup process.
Please find the details of how to deploy from RSA Authentication Manager 8.1 Setup and Configuration Guide.
Hope this has helped.
Is the IP address responding to PING test from your local machine?
If not, please check with your network team for a correct VLAN in VMware or a routing table is set to access from your local machine.
Please open a support case if the issue is persisting.